Billing Policy

Order Processing
Orders taken will take 1 business day to process.
Details of your account information will be sent to you via E-mail after it has been processed.
All orders are subjected to an initial setup charge of $50 unless otherwise stated

Miscellaneous Fees and Discount Notice
Singapore Business Hosting reserves the right to amend or change our billing policy without pior notice. All prices are subjected to change and will be reflected on our website.

Payment
Payment is accepted in Singapore Dollars and by the following methods.

Bank Transfer
Cheques

Invoicing, Suspension & Termination
You will be billed via email or normal mail and Singapore Business Hosting holds no responsibility for any non-delivery of invoices or reminders.

Singapore Business Hosting reserves the right to suspend or terminate the service for non-payment if the invoice remains unpaid after the invoice due date. An administrative charge of 10% per month of the project invoice and a re-activation charge of $150 will then be charged.

Clients are expected to make payment on time. Failure to do so will result in suspension of the service. If you have difficulty paying on time due to unforeseen reasons, please contact your Dedicated IT Manager to request for an extension of deadline. Payment deadline will only be extended for a maximum grace period of not more than 60 days.

Clients acknowledges that non-receipt of statement of account, bill of charges or any correspondence in relation to his services is not a valid reason for the customer to hold back or delay any outstanding payment.

Termination of service request must be submitted no less than 30 days prior notice to the commencement of the new service cycle.